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Privacy Policy

A legal disclaimer

At DJ Brooking, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our physical store at 420 Ashley Rd, Poole, or use our website.

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Data Controller and ICO Registration

DJ Brooking is registered with the Information Commissioner’s Office (ICO) in accordance with UK Data Protection legislation. Our designated Data Controller is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this policy, how we handle your data, or our privacy practices, please contact our Data Controller at info@djbrooking.co.uk or write to us at 420 Ashley Road, Poole BH14 0AA.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, billing address, shipping address, email address, and telephone number when you make a purchase, reserve an item, or create an account.

  • Payment Information: Payment card details (processed securely via our third-party payment gateways; we do not store your full credit card details on our servers).

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform when you interact with our website.

  • Usage Data: Information about how you use our website, products, and services.

  • Communication Data: Your preferences in receiving marketing from us and your communication history with our team.

2. How We Collect Your Data

We collect data through various methods, including:

  • Direct Interactions: When you purchase art supplies or books, reserve stock over the phone, or interact with us in-store.

  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing actions using cookies and similar technologies.

  • Third Parties: We may receive data from third-party service providers, such as website hosting platforms (e.g., Wix), payment processors, and analytics providers.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders, including managing payments and arranging deliveries.

  • Manage our relationship with you, including notifying you about changes to our terms or privacy policy.

  • Respond to your inquiries, stock check requests, or reservations.

  • Administer and protect our business and website (including troubleshooting, data analysis, and system maintenance).

  • Deliver relevant website content and advertisements to you and measure the effectiveness of our marketing (only with your explicit consent).

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties solely for the purpose of operating our business, such as:

  • IT and System Administration Services: Including our website hosting platform (Wix) and related third-party application providers (e.g., product option plugins).

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.

  • Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities based in the UK who require reporting of processing activities in certain circumstances.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a legitimate business need to know.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Your Legal Rights (UK GDPR)

Under data protection laws, you have rights including:

  • The right to access: You can request copies of your personal data.

  • The right to rectification: You can ask us to correct inaccurate or incomplete data.

  • The right to erasure: You can ask us to delete your personal data in certain circumstances.

  • The right to restrict processing: You can ask us to restrict the processing of your data.

  • The right to data portability: You can request that we transfer your data to another organization or directly to you.

8. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of certain parts of our website.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Since our online presence is currently under construction, the best way to reach us is by phone or by visiting our shop directly:

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